I don't know anything about sending ticket request, but this is how you do it.
(This is going to be a very thorough description so just skip the parts you already know.)
First you have to be a registred member on fanfiction.net. I don't know if you already are, so I'll start here.
Go to
www.fanfiction.net and click 'Register'. Read through the 'Terms of Service' and click 'Agree'. Fill the registration form, and click the long 'Register' button at the bottom of the Register form. (Remember the password.
)
As far as I can remember you'll receive a confirmation to the e-mail you wrote in the registration form.
Anyway, now you can Log in. I don't remember if that happens automatically when you have registered, or if you must do it the regular way. That is to click on 'Log In'. There you write your chosen pen name and the password and click the Login button.
Click 'Document Manager'.
At the bottom of that page you choose a simple name to label your upload, and write that on 'Label'. It's nothing that is saved after the upload is finished, so it can be 'First story' or whatever.
Don't forget to read what kind of formats you can upload.
Select the file you want to upload by clicking the button
'Select' (or what the button is called in English, my computer has translated it to Swedish, Bläddra
). When you click that button a window is opened where you can choose the file you want.
Doubleclick the file and the name will be seen beside the button. Now click the button 'Upload Document'.
You will see a page where it (hopefully) says; Document upload was successful. Click here to preview. Then click 'Click here'.
Then you'll see a page where you can check the upload and do changes if something has gone wrong. (And with Quick Edit, things can go wrong. ^^;
When you're satisfied click 'Save: Update Changes'.
Now go to the list to the left and click 'Create story'.
At the bottom of that page you choose what category your story will be placed in.
Example: Anime. A new list is seen and you choose the right anime for your story. Ex: Saiyuki.
Now you can see a page where you choose 'Genre', 'Secondary Genre',
'Language', and 'Rating'. You must also write a Title to your story, (that is what it will be called on the site), and a summary (that also will be visible on the site). Now you click the small arrow to the right of '---Select a document you have uploaded previously---'. There you
choose the story labeled with what you had labeled it. Ex: First story.
Now all you have to do is click the button 'Create Story', and it's all done.
This is how I do it. I know OptiMoose have special tricks, but you'll have to ask her about those,
I hope this will be of help. Sorry if it's too detailed, but I personally thinks that is better than too little help.
)